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Fry’s Clarifies the Use of Digital Coupons with Paper Coupons

I was always under the impression that the digital e-coupons found on Fry’s websites were like store coupons since they took the amount off plus that of a paper manufacturer coupon. Well today we got some clarification that NO you cannot take both off. Check out Fry’s statement from their Facebook page.

Some of you have heard about recent changes to our coupon policy and we wanted to provide some clarification. It’s important to note that our policy isn’t changing. Instead, we are currently piloting a check-out system enhancement (which some of you may have already encountered) that will help our stores redeem digital coupons more consistently, in accordance with our coupon policy. The pilot system is meant to make the in-store experience more convenient and seamless for both our shoppers and our in-store teams.

Our policy regarding the acceptance of digital coupons remains the same:

  • There is a limit of one (1) electronic or (1) paper manufacturer coupon per item. 
  • Digital coupons and manufacturer paper coupons may not be combined on the purchase of a single item.  If a customer has loaded an electronic coupon to their loyalty card, then the electronic coupon will apply before the paper manufacturer coupon. 
  • If the electronic coupon and the paper manufacturer coupons are applicable to the same item, the system will give the discount based on the electronic coupon. 
  • Digital coupons downloaded onto a shopper’s V.I.P card are not subject to doubling.

Again, the policy has NOT changed – we’re simply working to launch a system enhancement that will ensure redemption consistency for all digital/manufacturer coupon transactions.

Because electronic coupons will deduct before paper manufacturer coupons, be sure to take the time to log in to www.frysfood.com to review your “active” Fry’s V.I.P digital coupons before heading into stores.

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